Creating Information Management Capability During Emergency Response Event

The challenge

Multiple streams of voluminous unstructured data being received without the capability to categorize and adequately store in an organized manner.

Need to identify and glean valuable information from large content repositories.

Need to search and find valuable information quickly and easily.

Need to quickly respond to a flood of internal and external request for information.

Manage extremely sensitive information across multiple stakeholder groups.

Successful outcome

• ✓Quick, short-term workable solution to help resolve near term limitations, while developing a longer-term solution in parallel.
• ✓Delivered the first SharePoint 2010 based solution for information management within organization globally, despite internal IT resistance and numerous bureaucratic obstacles.
• ✓Became a trusted advisor to for the project sponsors.

How we did it

• Developed and structured a better data flow capture process, creating a more effective process with a strong governance structure.
• Worked with the project sponsor to identify and engage key stakeholders to remove barriers and support the project's success.
• Delivered an eloquent, staged solution to quickly gain quick wins, resolve immediate problem, and gain uptake. Successfully moved through multiple phases to deliver a solid information management platform, that was quickly adopted.

Boxley Group competencies

• Organizational Change Management
• Project and Program Management
• Process Optimization and Lean Six Sigma
• Information Management
• Information Technology