Case study · Large Global E&P Company

Developing and Deploying Global Support & Governance Organization

Deployment of Global IM solution for the entire Reservoir Management community

The challenge

Organizational capability gaps in many locations

Reluctance to move from shared drives and other media to new information management (IM) solution

Acceptance that IM solution is a business solution, tailored to fit the needs of the asset teams, requiring business focused support organization, and very little technical support

Successful outcome

  • Deployment of Global IM solution for the entire Reservoir Management community
  • Implementation of global Support & Governance model
  • Clear communication path for support for the SBUs
  • Strong local ownership of the IM solution
  • High levels of compliance and adoption of IM solution

How we did it

  • Develop Support & Governance team and processes
  • Train and deploy regional advisors
  • Develop and implement compliance process

Boxley Group competencies

  • Organizational Change Management
  • Information Technology
  • Project and Program Management